All posts by Belinda Reich

User and Task Analysis
User and Task Analysis Report The following is a hypothetical report written for The Technical Communicator 1 at Seneca College for the Technical Communication Graduate Certificate. Project Charter The focus of this report is to explore how Skype may expand its user base among +65 retirees. By establishing a pilot program in a senior’s retirement […]

Skype Documentation Plan
The following is a hypothetical plan written for Technical Writing 1 at Seneca College for the Technical Communication Graduate Certificate. Skype Documentation Plan Ms. Donna Smith Microsoft Skype 3180-3210 Porter Dr, Palo Alto CA 94304, USA October 4, 2018 Microsoft Skype is a freemium telecommunication application software product that allows end users to make voice […]
Blackberry & Adobe Experience Manager: Emerging with a New Purpose
Taken in 2011, the picture of Hillary Clinton tapping at her BlackBerry became iconic and produced the Texts of Hillary meme and a thousand Tumblr posts. Since that time, Research in Motion ― the maker of the BlackBerry phone ― has faced as many challenges, triumphs and disappointments as Clinton herself. Research in Motion’s emergence […]



